Our Privacy Policy
Mr.Countertops (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website (https://mrcountertops.com) This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or interact with our online services.
Who We Are
Mr.Countertops is a full-scale remodeling, custom woodworking, bar building and custom surface fabrication business in the County of Medina, City of Wadsworth, in Sharon Center Township, OH. Serving home and business owners across Northeast OH.
- Website: https://mrcountertops.com
- Our Location: 5296 Ridge Rd, Building B, Wadsworth, OH 44281
- Call/Text: +1 (330) 809-7618
Information We Collect
Information types collected & how they are collected
A. Information Provided Directly
We collect personal information you voluntarily submit when inquiring about custom surfaces, live-edge woodworking, bar build, and remodeling projects, including:
- Contact & Project Details: Your name, phone number, email address, project site physical address, and project specifications submitted via our contact forms, estimate requests, or consultation scheduling tools.
B. Information Provided Automatically
When you access our site, basic technical data may be automatically gathered by our web host or analytics tools, including:
- IP address, browser type, operating system, referring URLs, and pages visited (collected primarily via cookies).
C. Comments & User Contributions
- Comment Data: When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist in spam detection.
- Gravatar: An anonymized string created from your email address (a hash) may be provided to the Gravatar service to verify usage. The Gravatar service privacy policy is available on their website where you signed up. Upon approval of your comment, your profile picture is visible to the public in the context of your comment.
D. Uploaded Media
If you upload images to the website (e.g., project inspiration, site photos), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images hosted on the site.
How We Use Your Data
We use collected data strictly for legitimate business operations including to:
- Respond to inquiries and provide project quotes or estimates.
- Schedule in-home consultations and manage ongoing remodeling contracts.
- Communicate regarding project progress and updates.
- Request follow-up customer satisfaction feedback.
- Maintain website security, block spam, and optimize site performance.
Note: You are not automatically opted into marketing lists and always retain the option to opt in for company updates.
Cookies & Tracking Technologies
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Data Sharing and Disclosure
We do not sell, rent, trade, or share your personal information.
We only share data with essential third parties under the following limited conditions:
- Core Software & Infrastructure: Trusted providers essential to operating our site and communication channels (e.g., CRM systems, transactional email deliverability services, scheduling plugins, web hosting platforms, or automated spam detection services).
- Project Fulfillment: Vendors or suppliers strictly necessary to complete your project, and only with client knowledge.
- Security Triggers: If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
- Comments: If you leave a comment, the comment and metadata are retained indefinitely so we can recognize and approve follow-up comments automatically without holding them in a moderation queue.
- User Profiles: For users who register on our site (if allowed), we store the personal information provided in their user profile indefinitely. Users can view, edit, or delete their personal information at any time (usernames cannot be changed). Site administrators can also view and edit that information.
- Inquiries & Quotes: Project records and form submissions are stored as long as necessary to fulfill project requirements and comply with accounting, legal, or administrative obligations.
Data Security & Your Rights
Data Security
We implement administrative, technical, and physical precautions to safeguard your personal information against unauthorized access, loss, or alteration.
Your Rights
If you have an account on this site or have left comments, you have the right to:
- Export Data: Request an exported file of personal data we hold about you.
- Erase Data: Request that we delete any personal data we hold about you. This does not include data we are legally, administratively or securely required to retain.
- Opt-Out: Update your information or opt out of non-essential communications at any time.
How to Contact Us
If you have questions, data request updates, or privacy concerns, please reach out to us directly.
Mr.Countertops
Located in Medina County, in the City of Wadsworth, in Sharon Township, in the State of Ohio.
Fill Out Our Contact Form
Connect With Mr.Countertops in Northeast Ohio via our contact form
Address
5296 Ridge Rd Building B, Wadsworth, OH 44281
Visit Us During Normal Business Hours